To access the voicemail system from your office phone:
Denton: call 4646, press #, enter security code
Dallas & Houston: call 81 4646, press #, enter security code
Listen to new press 1, 1 Listen to saved press 1, 2 Save a message press 1 Fwd a message press 2 Delete a message press 7 Reply to a message press 5, 2 Call back the sender of a message press 5, 1 To bypass a greeting press # To record a greeting press 5, 4, 1 Listen to greeting press 5, 4, 2 Change security code press 5, 5, 3 Time/date message stamp Automatically read Log out of box hang up
Important Note: Voicemail and e-mail are integrated on this system. Voicemail messages are automatically delivered to your email inbox. Messages can be accessed by phone, or by email, whichever is preferred.
During message playback, there are several features available:
Save current message..................... 1
Forward message to extension....... 2
Skip to next message..................... 3
Replay current message................. 4
Rewind message 6 seconds........... 5
Fast forward message 6 seconds... 6
Delete this message, play next....... 7
Features available at all times:
Return to a previous menu............. *
Finish a key entry........................... #
Voicemail is available for all permanent faculty and staff. To setup an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.
Want more information? Call the TWU Helpdesk (940) 898-3971