TWU Instructional Support Services Tips of the Week

Tip of the Week: Edistorm

2011-04-18T11:27:00.000-07:00

Web 2.0 Tools Edistorm

When groups collaborate on projects, they sometimes use brainstorming to gather ideas. This can take place when everyone is in the same room, but that is not always possible. For collaborating with people in various locations, Edistorm allows multiple people to generate ideas, to group ideas, and to vote simultaneously.

Features of the basic (free) account:
• Participate in storms
• Create solo storms (private to the user)
• Create public storms (open to all Edistorm users)
• Unlimited invites to others for collaboration
• For the first 30 days, can create private storms (sessions offered by invite only)

Web 2.0 Tool of the Week: Second Life

2011-04-11T11:41:00.000-07:00

Second Life is a 3-D virtual world entirely built and owned by its Residents. Since opening to the public in 2003, it has grown explosively and today is used by universities, businesses and individuals from around the globe.

An Invitation to See Second Life in Action
On April 12-13, TWU will host the Annual Student Creative Arts and Research Symposium. TWU uses Second Life during the symposium to allow students to present a virtual poster from off campus. As in real-life, presenters attend one session of the symposium by logging into Second Life from a computer and having their avatar present during a session. Students present their research to a global audience in addition to the visitors on the TWU campus.
A real-life viewing of Second Life will be available in ACT 225 and is open to the public. Student research will be presented at the following times in world:

Tuesday, April 12
12:00-12:50 p.m.
6-7:20 p.m.

Wednesday April 13
9-10:20 a.m.
12:15-1:00 p.m.
6-7:20 p.m.

In addition to a guided tour in ACT 225, visitors are welcome to try Second Life hands on in ACT 603 or from the convenience of your home. We invite you to join us in this celebration of student research!

Tip of the Week: Sharing Documents in SharePoint

2011-04-04T07:27:00.000-07:00

Application: SharePoint
Documents can be shared through SharePoint so that multiple people can have access and share editing responsibilities. SharePoint also offers the option to keep track of versions so that changes can be tracked.

Using SharePoint check out/in for documents
• Only one person can edit a document at a time
• Useful for groups of people working on the same document
• When the document is checked out, others can open a read-only copy

Using SharePoint versioning for documents
• Tracks changes on documents
• Previous versions can be viewed or restored as a part of the current version
• Versions can be tracked with the name of each person that has checked out/in the document and comments about changes.

Tip of the Week: My Links

2011-03-28T07:25:00.000-07:00

Application: SharePoint
SharePoint has its own bookmarking option to allow for direct navigation to frequently used sites. Both SharePoint and other internet sites can be bookmarked. This list of links or bookmarks can be accessed anywhere through SharePoint.

How to add a link or bookmark in SharePoint
1. Go to Share.twu.edu. (From on campus)
2. Navigate to a specific page. For example, click on Instructional Support Services, then select Denton, then select Training.
3. In the upper right corner of the page, click on My Links.
4. Select Add to My Links.
5. A dialog box appears. Make any optional changes needed such as the name of the link, who can view the links, which group to add the link to or create a new group of links.
6. Click OK.

2011-03-21T06:23:00.000-07:00

Application: SharePoint

Surveys are a method of gathering information from individuals in a standardized way. Surveys can be used to gather feedback, evaluate, or to determine trends in a group. SharePoint offers a survey tool for TWU faculty, staff and students.

What does a SharePoint survey offer?
• Branching logic: depending on how a respondent answers, certain questions may or may not appear
• Many question types:
o Multiple choice
o Multiple answers
o Open response
o Rating/Likert scale
• Option to export data to Microsoft Excel
• Restrict number of responses per respondent
• User must be logged in to SharePoint (with portal login), so data is collected only from TWU population.

Tip of the Week: Using My Site in SharePoint

2011-02-21T10:59:00.000-08:00

Application: SharePoint

Each TWU faculty and staff has a My Site space in SharePoint. This is an internal website that can be used to store documents, keep a calendar, project tasks and more. SharePoint is available from on or off campus, making it a flexible way to store and manage information. There are two parts of My Site: My Home and My Profile.

Using My Home in SharePoint
• Personal place to store documents, calendars, surveys, tasks, and lists
• Permissions can be set by item to determine who can view or edit
• Many items can be linked to your Outlook account to view and edit through Outlook
Using My Profile in SharePoint
• Professional public profile page
• Fields to offer information about professional affiliations, skills, contact info, reporting hierarchy
• Option to display a picture

Tip of the Week: Public Folders

2011-02-14T10:57:00.000-08:00

Applications: Microsoft Outlook

Public folders are special Outlook accounts that allow a group of people to share email. Public folders can have subfolders as well, for various departmental or project needs.

How are TWU offices using Public Folders?
Departmental email point of contact
Many TWU departments have email enabled public folders so that their department has a generic department point of contact, such as departmentname@twu.edu. These account names can be used in department literature so that several departmental people can process incoming requests.
Departmental central voicemail & fax
Many TWU departments use a public folder for their main line voicemail messages as well as faxes. This can be a time and cost savings to the department.

2011-02-07T10:54:00.000-08:00

Web 2.0 Tools Chartle and Tabelizer

Charts and tables are ways to show data. Many tools are available to create charts and tables for uses in reports, websites, or shared through email and online sources. Several Web 2.0 tools are available to create charts or tables and give HTML code for using the charts on websites.

What are the differences?
• Chartle allows many types of charts to be created, color coded, and shared. Charts can be featured in the Chartle gallery, emailed, or shared on social networking sites such as Facebook or Twitter, among others. With each chart, the HTML code is offered to embed the chart in a website.

• Tabelizer creates a HTML table from spreadsheet data. After the information is entered into the program, options are available to adjust the font size and style as well as the header color. The final product appears on the screen along with the HTML code for use in websites.

Tip of the Week: Document Location Command

2011-01-24T10:52:00.000-08:00

Application: Microsoft Office 2007 Word, Excel, PowerPoint; Microsoft Office 2010 Word, Excel, PowerPoint

When working with Office files, it is important to know the location of the saved document. Files can be saved on a local computer, a storage device, a shared drive, or SharePoint. Microsoft Office has a Document Location command that can be added to the Quick Access Toolbar so that the save location is always visible.

How to add the Document Location command in Office 2007
1. In Word, Excel, or PowerPoint, go to the Office button.
2. Click on Word Options, Excel Options or PowerPoint Options.
3. Select Customize.
4. In the drop down box Choose Commands from, select All Commands.
5. Scroll down to find Document Location, then click Add.
6. Click OK.

How to add the Document Location command in Office 2010
1. In Word, Excel, or PowerPoint go to the File tab.
2. Go to Options.
3. Select Quick Access Toolbar.
4. In the drop down box Choose Commands from, select All Commands.
5. Scroll down to find Document Location, then click Add.
6. Click OK.

Tip of the Week: Digital Photo Frames for Presenting Information

2010-12-13T10:36:00.000-08:00

Digital photo frames are a unique way to present materials in the classroom or office setting. By creating a PowerPoint slideshow, information including both text and images can be presented using a digital photo frame.

Preparing the PowerPoint file After creating a PowerPoint slideshow, save the file in jpeg format. This prepares the slideshow to be viewed as images. Depending on the photo frame options, the slideshow can be loaded via thumb drive, email, or from various websites such as Picasa, Facebook, Flickr or others.
Frame Options Some frames allow portrait and landscape modes, music, picture and video modes, touch-screen options, web browsing, clock and calendar features. Others offer remote controls, which may be useful for classroom settings or conference presentation settings.
A digital photo frame may be used as a substitute for a PC or laptop in certain settings, including small table top displays, or spaces with limited electrical outlets.

Tip of the Week: Collaboration

2010-12-06T10:32:00.000-08:00

Web 2.0 Tools Bounce and LiveBinders

Collaborating with others takes on a whole new dimension using web pages. What’s a good way to keep track of all those pages and articles? Which part of the web page is important? Which web page is for which project? How can web pages be shared with others-and include comments or thoughts? Several Web 2.0 tools are available!

What are the differences?
• Bounce is an app that takes a screenshot of a website. The image can be named, portions highlighted, and notes added. The image and the additions can be shared through Facebook, Twitter, or the URL of the saved image can be emailed.
• LiveBinders is a way to keep bookmarks in a “binder” similar to a notebook. A binder can be created for each project or grouping of bookmarks. Also, documents can be uploaded to the binder to keep project notes and resources in one place. Binders can be categorized and shared with others via email. Each binder has its own URL to make searching easier. Each binder also has a “present” option so that the information can be presented directly from the site.

Tip of the Week: Excel Charts

2010-11-29T10:25:00.000-08:00

Charts display numbers in a picture form. Creating a chart in Excel starts by entering the data on a worksheet. The data can be arranged in rows or columns. Excel can automatically determine the best way to plot the data in the chart. A chart can also be built manually.

To create a chart automatically:
After entering the data on a worksheet, highlight the data to be charted. Press F11. A chart appears.
To create a chart manually:
After data is entered, click on the Insert ribbon and look for the Chart tab. Choose the chart type and sub-type to plot the data.

To modify a chart:
Clicking anywhere in a chart makes the Chart Tools available, adding the Design, Layout, and Format tabs. Within each of these tabs contains options to modify and format the plot area, data points, horizontal and vertical axis, legend, chart and axis title, as well as data labels.

Tip of the Week: Sharing Documents in SharePoint

2010-11-15T10:10:00.000-08:00

Application: SharePoint

Documents can be shared through SharePoint so that multiple people can have access and share editing responsibilities. SharePoint also offers the option to keep track of versions so that changes can be tracked.
Using SharePoint check out/in for documents
• Only one person can edit a document at a time
• Useful for groups of people working on the same document
• When the document is checked out, others can open a read-only copy
Using SharePoint versioning for documents
• Tracks changes on documents
• Previous versions can be viewed or restored as a part of the current version
• Versions can be tracked with the name of each person that has checked out/in the document and comments about changes.

Tip of the Week: Illustrations

2010-11-08T10:07:00.000-08:00

Application: Microsoft Word , Excel, PowerPoint, Outlook

Illustrations add color, shape, and emphasis to your text and data. Microsoft Office offers multiple ways to include visual elements in a document.

• SmartArt include list, process, cycle, hierarchy, relationship, matrix, pyramid, and picture options.
• Shapes include lines, basic shapes, rectangles, block arrows, equation shapes, flowchart, stars and banners, and callout options.
• Clip Art is a gallery of images organized by theme.
• Pictures can be used as well.
• A variety of charts and graphs are available to insert to better display data.

All of these images can be modified in appearance with shape size, color, and text formatting.

Using Illustrations1. In any program, (Word, Excel, PowerPoint, Outlook E-Mail message) click the Insert tab.
2. Select the item to insert (Picture, Clip Art, Shapes, SmartArt, Chart, Photo Album-PowerPoint).
3. Select specific item. Depending on selection, other options will become available such as entering text or formatting choices.

Tip of the Week: SharePont Surveys

2010-11-01T10:03:00.000-07:00

Application: SharePoint

Surveys are a method of gathering information from individuals in a standardized way. Surveys can be used to gather feedback, evaluate, or to determine trends in a group. SharePoint offers a survey tool for TWU faculty, staff and students.

What does a SharePoint survey offer?• Branching logic: depending on how a respondent answers, certain questions may or may not appear
• Many question types:
o Multiple choice
o Multiple answers
o Open response
o Rating/Likert scale
• Option to export data to Microsoft Excel
• Restrict number of responses per respondent
• User must be logged in to Sharepoint (with portal login), so data is collected only from TWU population.

Tip of the Week: Document Design

2010-10-25T10:02:00.000-07:00

Application: Microsoft Word

Documents can be enhanced and improved through the use of headers and footers, headings and subheadings, page numbers, screen shots and other types of images. There are many formatting tools in Microsoft Word that can take documents from information to incredible. Factors to consider in design include complexity of the topic, audience, use of visuals, whether the document will be viewed online or printed, and readability. A specific tool for online ease of access is hyperlinking.

Creating a Hyperlink
E-mails and documents viewed online can have words or phrases hyperlinked. Rather than giving lengthy navigation instructions to a site, hyperlink a word or phrase that the reader can click. This can be done using one of two methods:
Method 1
1. Select the word or picture to hyperlink.
2. On the Insert tab, in the Links group, click Hyperlink.
3. A dialog box appears. In the field Address: type in the URL.
4. Click OK.
Method 2
1. Select the word or picture to hyperlink.
2. Right click and select Hyperlink from the menu
3. A dialog box appears. In the field Address: type in the URL.
4. Click OK.

Tip of the Week: Public Folders

2010-10-18T10:01:00.000-07:00

Application: Microsoft Outlook

Public folders are special Outlook accounts that allow a group of people to share email, calendar items, or tasks. Public folders can have subfolders as well, of different types, for various departmental or project needs.

How are TWU offices using Public Folders?
Departmental email point of contact
Many TWU departments have email enabled public folders so that their department has a generic department point of contact, such as departmentname@twu.edu. These account names can be used in department literature so that several departmental people can process incoming requests.
Departmental central calendar
Many TWU departments use out of office calendars, appointment or meeting schedules, or special project calendars.
Departmental central voicemail & fax
Many TWU departments use a public folder for their main line voicemail messages as well as faxes. This can be a time and cost savings to the department.

Tip of the Week: YouTube and Vimeo

2010-10-11T09:53:00.000-07:00

Web 2.0 Tools YouTube and Vimeo

Videos can be created with some cell phones, digital cameras, flip videos and video cameras. Videos can be used to demonstrate skills, or to tell a story. Music can be added to enhance the impact. There are many ways to share these clips with others-and include comments or thoughts using Web 2.0 tools.

What tools are popular?
• YouTube allows users to share and watch original videos. YouTube videos can be viewed on multiple platforms and embedded into other sites. Users can mark videos as favorites, share the video with others, add videos to their playlists, and like or dislike videos. Videos are limited to 10 minutes in length and can be marked private or shared publicly.
Be sure to check out some TWU You Tube Channels:
o Texas Woman’s University
o TWU Gymnastics
o TWU Libraries
o TWU Tech Know

• Vimeo allows users to upload videos in various file formats. There isn’t a maximum video length; however, basic (free) accounts can uploads up to 500 MB per week. Videos can be shared or selectively shared with privacy controls. Videos can be viewed on multiple platforms and embedded into other sites.
Vimeo offers categories and groups on varying topics.

Tip of the Week: Virtual Posters

2010-10-04T10:17:00.000-07:00

Web 2.0 Tools: Glogster & Wallwisher
Poster presentations are popular in many arenas of higher education. Faculty present research, staff present projects, and students present both research and projects. Presenting a poster virtually allows greater sharing of the information.

What tools are available?

Glogster is a digital poster board web 2.0 tool that allows creators to add links to websites, include pictures, choose background theme, shapes and characters from the gallery, text, and embed audio and video files. For class settings, an instructor can create an account for the class and give each student a space to create their own poster. When posters are shared with others, they can “rate” the posters. The creator has the option to make the poster public or private.
Wallwisher is web 2.0 tool designed to create bulletin boards with such items as images, videos, audio links, websites to be uploaded, as well as background or theme choices. When sharing the bulletin board with others, they can give feedback. During the creation of the bulletin board, choices are given about who can view, who can post sticky notes or feedback, and the URL for the site. Those giving feedback can also include web links, audio or video files, images, and text. Creators also have an option to “approve” any feedback before it is posted.

Web 2.0 tools are available to anyone with internet access. Each Web 2.0 tool website offers information about that tool including support options, if available.

Online Tools for Groups

2010-09-27T09:41:00.000-07:00

Blackboard Organizations and Web 2.0 Tools Qlubb & Wiggio
Groups can move into the online world with Blackboard and web 2.0 tools Qlubb and Wiggio. Groups can benefit with shared calendars, file storage, event invites & rsvps, photo sharing, polls, and more. Any kind of group from professional organizations, campus clubs, or hobby groups can use these tools to enhance communication and make organizing easier.

Working within the TWU Community

Blackboard offers organizations for group use. Department faculty & staff groups, campus organizations, or specific majors within departments can use this online resource to share announcements, forms, discussion boards and more. Some organizations use this feature to do training or offer policies and procedures, such as Risk Management. Organizations can even be structured so that users can enroll themselves, to minimize administrative functions. Information in organizations can be set up to request acknowledgement of receipt by users for documentation purposes. To request an organization, fill out an organization request form.

Working outside TWU

Qlubb offers event calendaring, sign up sheets, photo sharing, member rosters, file sharing, task reminder service, group invites and RSVPs, and bulletin boards.
Wiggio offers file sharing and editing, group calendars, polling, posting of links, conference calls, chatting online, mass texting, as well as voice and email messages to the group. Each member can determine their communication preferences.

Thank you to Professor Patricia Nunn, Department Chair, Dental Hygiene Program for this question.

Web 2.0 tools are available to anyone with internet access. Each Web 2.0 tool website offers information about that tool including support options, if available.

Tip of the Week: Organizing Team Projects

2010-09-20T09:50:00.000-07:00

Web 2.0 Tools: Central Desktop, Comindwork, or AceProject
Projects can include sharing files, timelines, charts, graphs, discussions, meetings, and more. Projects may be faculty research, staff office projects, departmental accreditation, or even group projects within classes. There are many Web 2.0 tools that offer helpful tools to work within teams both inside the TWU community and with those outside the university.

What’s the difference?

Comindwork offers member management, invites, project blogs, wikis, milestones, time logging, file sharing, cases/issues, history, search, and reports. The free account offers 1 active project, unlimited users, and 20 MB file storage. All accounts offer the following:

Collaboration: to-do lists, milestones, discussions, tickets, time tracking, RSS, reminders, notifications

Knowledge management: enterprise wiki, documents, blog, files storage, tagging, linking, versions

Tools: charts, reports, reply and upload by email, rich editor, video reply, semantic search, export/import

Ace Project includes projects, tasks, documents, calendars, statistics, forums, time reports, task reports, time approval, notes and Gantt charts. The free account offers up to 5 users, 5 projects, 50 MB of storage space.

Central Desktop offers wikis, databases, project blogs, and user forums. The free account offers 2 workspaces, up to 5 members per workspace, 25 MB of space, as well as audio conferencing and SSL (256 bit encryption).

Thank you to Jacqueline Folsom, Program Coordinator, Associate Provost Office for this question.

Tip of the Week: Managing Multiple Schedules

2010-09-13T09:07:00.000-07:00

Applications: Outlook Web 2.0 Tools: Tungle & Doodle
Scheduling a meeting with multiple people can be challenging. Finding a time that works for everyone is the first step. To manage multiple schedules, there are several technology tools available.

Within the TWU Community
Microsoft Outlook calendars offer schedule availability options. Each faculty and staff member can designate times as busy, free, tentative, or out of the office.
To schedule a meeting in Outlook:

Click on the calendar tab in the navigation pane
Select the date for the meeting
Right-click to open the dialog box and choose an option such as New Appointment, New All Day Event, New Meeting Request, etc.
A new dialog box will open. Select options for title, location, length of meeting, reminders, importance, etc.

When inviting others to a meeting with a meeting request, they are given the option to accept, decline, or mark tentative. The meeting request then keeps track for you of who has responded and how.

Outside the TWU Community
When working with a group of people from outside the campus, there are Web 2.0 tools available to use in scheduling. Tungle and Doodle are web based applications that have free account options.

Tungle synchronizes several calendars of different types including Google apps and Microsoft Office Outlook. Tungle can be accessed using accounts you may already have including Facebook, Twitter, and LinkedIn. Tungle also offers an app for smartphone users.

Doodle synchronizes calendars of different types including Google, Microsoft Office Outlook, ICal, Yahoo, and Live. Registration is optional. Doodle also offers an app for smartphone users.

Thank you to Matt Moustakas, Director of Environmental, Safety & Health, Facilities Management & Construction for sharing these tools!

Voicemail Tip of the Week: Phone Commands

2010-08-30T08:54:00.000-07:00

Voicemail
Voicemail offers the option to set an Out of Office greeting and status that can be set to give callers information about your absence. Check for procedures within your department for specific items to be included in your greeting such as information about dates of absence and return, regular office hours, and when they can expect a return phone call. Your department may also ask you to offer website information if that is an acceptable means of information for callers. It is recommended that each person updates their greeting, and offices should be sure the main departmental line is updated when hours are changed. Upon return to work, be sure to switch back to the regular greeting and status. Step-by-step instructions for Out of Office messages

Phone Forwarding
As a courtesy to callers, be sure to forward each voicemail enabled phone immediately to voicemail. This quickly gives information to callers. Upon return work, be sure to clear immediate forwarding and reset as appropriate for your office. Step-by-step instructions for Phone Forwarding.

Outlook Email
Microsoft Office Outlook’s Out of Office Assistant can be used to automatically respond to email messages in the event of an absence. The Out of Office Assistant can respond differently to emails within and outside of TWU. Check for specific procedures within your department for specific items to be included in your Out of Office replies such as dates of absence and return, an alternative point of contact, and when to expect a response. Your department may also ask you to offer website information if that is an acceptable means of information for inquiries. Upon return to work, be sure to remove the automatic response. Step-by-step instructions on using Outlook's Out of Office Assistant.

Note: Visit our blogpost to find out how to Set Out of Office using Outlook Web Access.

NOTE: Remember to remove the out of office status on your e-mail & voicemail. Removing out of office must be done on both voicemail and e-mail.

Voicemail is available for all permanent faculty and staff. To setup an account e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.

Want more information? Call the TWU Helpdesk (940) 898-3971

Web 2.0 Tool of the Week: Aviary

2010-05-10T08:11:00.000-07:00

(http://www.Aviary.com)
Aviary is a suite of powerful graphic creation applications that you can use directly in a web browser. Aviary offers an open canvas from which users can create, edit, and develop their artistic visions. From novice to artist, anyone can create using Aviary and the variety of tools they offer.

About Aviary

Basic account is free; paid account offers full access to the entire suite of applications, enhanced file sharing and collaboration, full watermark control, and unlimited storage.
Programs in the tool include:

Phoenix- layer-based image editor, comparable to Photoshop
Peacock- visual laboratory for creating amazing effects and visualizations
Toucan- customized color palette coordinator
Raven- vector image editor, comparable to Illustrator
Falcon- basic image markup with shapes and text, similar to Smart Art in Office
Myna- audio editor, comparable to Audacity
Talon- Firefox extension that allows users to perform screen capturing

Why use Aviary?

Photo-editing
Create logos or original illustrations
Create a course banner
Create or edit images for presentations

Ready to explore Aviary?
Sign up for an account here.

Already using Aviary?
Share with us a creation you’ve made on Aviary in this post's comments..

Web 2.0 Tool of the Week: Diigo

2010-05-03T08:04:00.000-07:00

(http://www.Diigo.com)
Diigo is a social bookmarking and annotation site for people to discover and share web content. Users can highlight content directly on web pages and post sticky notes for additional commenting. The site allows users to “like” a site, share a site by email, categorize sites, and comment on various items posted. Content can be public or private. Educators can apply for a special free account to use with student groups.

Account Information:

Diigo accounts are free
Accounts can be connected to other social networking sites such as Facebook or Twitter

Why use Diigo?

Discover popular web sites
Collaborate on research and projects
Enhance class communication using web content
Submit your favorite web content
Bookmarks can be “tagged” for easier searching
Search with terms of your choice
Information can be accessed anywhere with internet connectivity

Ready to explore Diigo?
Sign up for an account here

Already using Diigo?
Tell us other things you like about Diigo in this post's comments

Voicemail Tip of the Week: Phone Commands

2010-04-26T10:41:00.000-07:00

TWU’s new voicemail system is integrated with email. Voicemail messages are automatically delivered to your email inbox. Messages can be accessed by phone, or by email, whichever is preferred. When accessing the system by phone, keystrokes are used to perform functions. Some of the commonly used functions are listed below.

To access the voicemail system from your office phone:

Denton: call 4646, press #, enter security code
Dallas & Houston: call 81 4646, press #, enter security code

Listen to new press 1, 1
Listen to saved press 1, 2
Save a message press 1
Fwd a message press 2
Delete a message press 7
Reply to a message press 5, 2
Call back the sender of a message press 5, 1
To bypass a greeting press #
To record a greeting press 5, 4, 1
Listen to greeting press 5, 4, 2
Change security code press 5, 5, 3
Time/date message stamp Automatically read
Log out of box hang up

Important Note: Voicemail and e-mail are integrated on this system. Voicemail messages are automatically delivered to your email inbox. Messages can be accessed by phone, or by email, whichever is preferred.

During message playback, there are several features available:

Save current message..................... 1
Forward message to extension....... 2
Skip to next message..................... 3
Replay current message................. 4
Rewind message 6 seconds........... 5
Fast forward message 6 seconds... 6
Delete this message, play next....... 7

Features available at all times:

Return to a previous menu............. *
Finish a key entry........................... #

Voicemail is available for all permanent faculty and staff. To setup an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.

Want more information? Call the TWU Helpdesk (940) 898-3971

iPhone Apps of the Month: Web 2.0 Tools

2010-04-05T14:24:00.000-07:00

The iPhone offers applications (Apps) that can be downloaded for a variety of uses. Apps can range from free to varying costs, and range in topic from business, education, weather, productivity, news, and more. Many of the Web 2.0 Tools we’ve shared have a correlating iPhone app. These are just some of the many iPhone apps that can be on both computer and iPhone.

Tweetie, twitterific, twitbird, twittervision, echofon
Twitter, a micro blogging tool, allows users to post messages of up to 140 characters. Users can post via the web, IM, or a mobile phone.
See the Tip: http://twu-tips.blogspot.com/2009/09/web-20-tool-of-week-twitter.html

Facebook
Facebook is a popular social networking site. Facebook can be used to network with friends, colleagues or classmates. People all over the world are using this application. People can “friend” each other to allow access to content.
See the Tip: http://twu-tips.blogspot.com/2009/10/web-20-tool-of-week-facebook.html

Evernote
Evernote is an organization tool which stores notes, documents, websites and images. The information can be accessed from any computer or smart phone.
See the Tip: http://twu-tips.blogspot.com/2010/02/web-20-tool-of-week-evernote.html

Flickr
Flickr is an online image management and sharing tool. Users can share images and short videos, join groups, and comment on other’s pictures.
See the Tip: http://twu-tips.blogspot.com/2009/12/web-20-tool-of-week-flickr.html

Animoto
Animoto is an online application that instantly produces videos using pictures, video, text, and sound. Animoto allows you to drag and drop pictures in the order you want to view them, select a song and the program integrates the two for a professional-looking video.
See the Tip: http://twu-tips.blogspot.com/2009/11/web-20-tool-of-week-animoto.html

Delicious
Delicious is a social bookmarking service that allows users to tag, save, manage and share web pages from a centralized source. Users can bookmark any site on the Internet, and access from anywhere.
See the Tip: http://twu-tips.blogspot.com/2010/01/web-20-tool-of-week-delicious.html

iPhone apps can be downloaded via the iPhone app store

Web 2.0 Tool of the Week: Screenr

2010-03-29T12:26:00.000-07:00

(http://www.Screenr.com)
Screenr is a web-based tool that provides creation of screencasts without installing any software. Screen activity is recorded along with narration from a microphone.

Account Information:

A Twitter (free) ID is needed to log in to Screenr to record screen casts or comment on them

Features of Screenr:

Screenr publishes screen casts in high-definition Flash format
Screenr recordings can be shared on Twitter, YouTube or anywhere else on the web
iPhone users can view a screen cast
The number of screen cast recordings is unlimited

Considerations for using Screenr:

All screen casts are public
Screenr records only your primary display

Why use Screenr?

Capture information from the internet to share with students
Demonstrate how to use software
Use clips as part of a presentation

Ready to explore Screenr?
Sign up for an account here.

Already using Screenr?
Tell us how Screenr has worked for you in this post's comments.

Microsoft Office Tip of the Week: Recent Document List

2010-03-23T09:04:00.000-07:00

Applications: Word, Excel, PowerPoint

Many Microsoft Office programs display the last few files opened in that program. The list of recently documents can be customized to adjust the number of files or specific files that it displays.

Change the number of files that appear in the list of recent documents

Click the Microsoft Office Button , and then click (Excel, PowerPoint, or Word) Options.

Click Advanced.

Under Display, in the Show this number of Recent Documents list, click the number of files that you want to display.

To keep documents on the Recent Documents List:

Click the Microsoft Office Button .

Click Pin this document to the Recent Documents list .

Note: When a document is pinned to the Recent Documents list, the pin button looks like a push pin viewed from the top: .

To undo this feature, push the again, and it will appear as .

Web 2.0 Tool of the Week: Digg

2010-03-08T14:41:00.000-08:00

(http://www.digg.com)
Digg is a social bookmarking site place for people to discover and share web content. Digg is organized into categories based on topics. All content is submitted by Digg users. Once something is submitted, other people see it and “Digg” (rate) the sites they feel are most relevant. If your submission receives enough Diggs, it is promoted to the front page for visitors to see.

Account Information:

Digg accounts are free
Accounts can be connected to other social networking sites

Why use Digg?:

Discover popular news
Submit your favorite web content
Check the homepage for popular stories
Use Digg to promote sites you find relevant and important
Subscribe to RSS feeds of particular topics, popular/upcoming sections, individual users
Search with terms of your choice
Build a network of friends or find them on Digg and add them to your friends list
Share popular articles with friends
Share your opinions by commenting on stories, images, and videos

Ready to explore Digg?
Sign up for an account here.

Already using Digg?
Tell us what you like on Digg.

Voicemail Tip of the Week-Phone Forwarding

2010-02-22T08:12:00.000-08:00

To clear all call forward

Pick up the receiver.
Press # 1.
Hang up ^B.

To clear partial forward

Pick up the receiver.
Press # 2.
Hang up ^B.

^B When using a display multi line phone, FWD CNCL will appear.

Then, choose the type of forwarding desired and forward the phone to voicemail. There are two types of phone forwarding available: partial and all. If partial forwarding is set, voicemail answers after several rings or immediately if busy. If all call forwarding is set, all calls to that extension are immediately forwarded to voicemail. Choose one of these steps:

To set all partial forward

Pick up the receiver.
Press * 2 4646.
Hang up ^A.

To set all forward

Pick up the receiver.
Press * 1 4646.
Hang up ^A.

^A When using a display multi line phone, FWD SET will appear.

When calling campus extensions using a display multi line phone, the phone system will display the type of forwarding set.

FDB indicates that voicemail has answered the call due to busy status.
FDN indicates that voicemail has answered the call due to no answer.
FDA indicates that voicemail has answered because all calls are forwarded.

Voicemail is available for all permanent faculty and staff. To setup an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.

Web 2.0 Tool of the Week: Evernote

2010-02-15T10:07:00.000-08:00

(http://www.Evernote.com)
Evernote is an organization tool which stores notes, documents, websites and images. The information can be accessed from any computer or smart phone. Accounts are free.

Features of Evernote:

Notes created may include text notes, web pages, photos, or screenshots.
Organizes data, and uses tags to make searching easier.
Search by keywords, titles, and tags.
Search printed and handwritten text in images.
Compatible on most platforms

Using Evernote Professionally:

Bookmarking: save links and images from the web. Items can be tagged for quick search.
Random Picture Archive: take photos on your phone and save them to Evernote.
Collate ALL your emails: emails can be centralized by forwarding to your Evernote email address.
PDF Store: drag & drop or email pdf’s into Evernote for quick access or searching.
Instant Message Store: ever need a record of a previous instant message conversation – copy & paste it into Evernote.
Paper notes: take a photograph or scan them.
Tablet PC Notes: if you’re on a tablet pc, Evernote can store and search handwritten notes.
Business Cards: take a photo of business cards and search anytime.
Never lose that whiteboard again: take pics of your whiteboard, add it to Evernote and it’s there forever. All the text is searchable.
Remember: the things you were supposed to remember. Create to-do lists, jot down random thoughts, leave a voice memo, and more.
Twitter notes: create notes right from Twitter and save tweets that you like.

Ready to explore Evernote?
Sign up for an account here.

Already using Evernote?
Tell us how Evernote makes your life more organized.

Voicemail Tip of the Week: Transfer to Voicemail

2010-02-08T12:18:00.000-08:00

Stay on the phone and transfer the call to 4646 (or 814646).
When the system answers, press *.
Wait for the system to ask for the mailbox number. Enter the six digit mailbox number.
Note: Six digit mailbox numbers are the campus code (Denton: 81, Dallas-Parkland: 82, Dallas-Presbyterian: 83, Houston: 84) + the four digit extension.
Hang up. The caller will hear the greeting and be able to leave a message.

Voicemail is available for all permanent faculty and staff. To setup an account, e-mail voicemail@twu.edu from your TWU portal e-mail account and include name, campus and telephone extension.

iPhone Apps of the Month: Organizational Apps

2010-02-01T09:36:00.000-08:00

Organizational Apps for work and home

The iPhone offers applications that can be downloaded for a variety of uses. Applications can range from free to varying costs, and range in topic from business, education, weather, productivity, news, and more. This month’s iPhone tip highlights some free applications that can be used to organize work and school activities.

Ustream Live Broadcaster
Stream live moments from your phone and share with your friends, family, fans, followers, and others. After the live stream the video is recorded. Recorded videos can be shared to Ustream, Twitter, Facebook, YouTube, and automatically streams and records to your Ustream show page.

i-Clickr Lite
Use your iPhone to run a PowerPoint slide of 15 slides or less. Software must be installed on the computer running the slide show.

Dictionary
Dictionary & thesaurus including a Word of the Day feature.

Simplemind Express
Full featured mind mapping editor with an option to save mind maps to the camera roll.

My Files
App for Badongo.com, an online storage, management, and publishing system for personal content including photos, videos, music, business documents, and pdfs.

iPhone apps can be downloaded via the iPhone app store

Web 2.0 Tool of the Week: Delicious

2010-01-25T12:05:00.000-08:00

(http://www.Delicious.com)
Delicious is a social bookmarking service that allows users to tag, save, manage and share web pages from a centralized source. Users can bookmark any site on the Internet, and access from anywhere. Bookmarks can be shared with others, whether or not they use Delicious.

Account Information:

Users must create a free account
Users can make bookmarks public or private

Items that can be bookmarked in Delicious include:

Web pages
Audio items
Video items
Images
Documents
Multimedia file type RSS Feeds

Why use Delicious?

Find popular sites being bookmarked
Find information about areas of interest including research topics, course topics, work topics, hobbies, etc.
Discover useful and interesting bookmarks on the web being marked by others
Develop relationships with others in your industry, or interested in the same topics
Get bookmarks in return from friends or by searching
“Tag” bookmarks with a description for easier searching.

What is tagging?

The term “tag” is the option that allows a user to use a word or words to denote an item. For example, when collecting information for the Widget project, all items collected could be “tagged” with the word “Widget.” Then when searching for items related to the project, search by the word “Widget” and all resources could be gathered.

Ready to explore Delicious? Sign up for an account here.

Already using Delicious? Tell us about using Delicious for your projects.

Web 2.0 Tool of the Week: Flickr

2009-12-14T09:35:00.000-08:00

(http://www.flickr.com)
Flickr is an online image management and sharing tool. Users can post images and short videos.

Flickr Features:

Post pictures and short videos
Edit pictures—crop, get rid of red eye, special effects
Organize pictures into groups by themes or topics
Content is moderated and must be flagged as safe, moderate, or restricted.
Comment on pictures
Two account types available: Basic (free) and Pro

Using Flickr Professionally:

Search for Creative Commons licensed photos or video clips for presentations
Network with others by joining groups with others who have the same interests
Teach students about intellectual property rights by exploring the licensing types allowed on Flickr

Tell us how you’re using Flickr in this post's comments.

Ready to explore Flickr?
Sign up for an account here.

Voicemail Tip of the Week: Listening to Messages by Phone

2009-12-14T09:17:00.000-08:00

Voicemail messages are automatically delivered to your email inbox.

Messages can be accessed by phone or by email, whichever is preferred.

When accessing your voicemail by phone, the system will offer options to listen to voicemail messages by

pressing (1) then

(1) for new messages
or
(2) for saved messages

During message playback, there are several features available:

Save current message.......................... 1
Forward message to extension........... 2
Skip to next message............................ 3
Replay current message...................... 4
Rewind message 6 seconds............... 5
Fast forward message 6 seconds...... 6
Delete this message, play next........... 7

Features available at all times:

Return to a previous menu.................. *
Finish a key entry................................. #

Voicemail Tip of the Week: Remote phone access

2009-12-14T08:41:00.000-08:00

Call the voicemail system
- Denton....... (940)898-4646
- Dallas......... (214)689-6677
- Houston..... (713)794-2044

Press # (system prompt)

Enter your six digit mailbox number (system prompt)
Note: Six digit mailbox numbers are a campus code (Denton: 81, Dallas-Parkland: 82, Dallas-Presbyterian: 83, Houston: 84) + the four digit extension.

Enter your security code

Microsoft Office Tip: Set Out of Office using Outlook Web Access

2009-11-23T13:05:00.000-08:00

Click Options

On the left-hand navigation, select Out of Office Assistant

Select Send Out of Office auto-replies

To limit the dates of auto-replies, select the option Send Out of Office auto-replies only during this time period and set the appropriate dates

NOTE: If this option is not selected, auto-replies will be sent until Do not send Out of Office auto-replies is manually selected

In the topmost text box, labeled Send an auto-reply once to each sender inside my organization with the following message, enter the response you would like sent to emails from within the TWU system

Just below that text box, make sure the Send Out of Office auto-relies to External Senders box is checked

Select whether you want auto-replies sent only to senders in my Contacts list or to anyone outside my organization

In the final text box, labeled Send an auto-reply once to each sender outside my organization with the following message, enter the response you would like sent to emails that are not within the TWU system

Click on the Save button located near the top of the page

Microsoft Office Tip of the Week: Out of Office Assistant

2009-11-23T13:04:00.000-08:00

Application: Outlook 2007

Microsoft Office Outlook’s Out of Office Assistant can be used to automatically respond to email messages in the event of an absence. The Out of Office Assistant can respond to emails both within and outside of TWU. Out of Office replies can be used to give dates of an absence, an alternative point of contact, and a means of communication to those emailing.

Here’s how to do it:

In Outlook, go to the Tools menu and select Out of Office Assistant

Select Send Out of Office auto-replies

To limit the dates of auto-replies, select the option Only send during this time range and set the appropriate dates

NOTE: If this option is not selected, auto-replies will be sent until Do not send Out of Office auto-replies is manually selected

Compose a response for Inside My Organization (within TWU) and enter the information

Click on the Outside My Organization tab and make sure the Auto-reply to people outside my organization box is checked

Select whether you want auto-replies sent only to My Contacts only or Anyone outside my organization

Compose a response for Outside My Organization (those outside TWU) and enter the information

Click on OK

Web 2.0 Tool of the Week: Animoto

2009-11-16T08:21:00.000-08:00

(http://www.animoto.com)

Animoto is an online application that instantly produces videos using pictures, video, text, and sound. Animoto’s technology allows you to drag and drop pictures in the order you want to view them, select a song and the program integrates the two for a professional-looking video production. Animoto takes presentations to a new dimension!

Animoto allows you to:
• Create a picture slide show
• Upload pictures from your computer or from your account on Flickr, Facebook, Picasa, SmugMug, or Photobucket
• Incorporate music
• You are given a choice of licensed soundtracks or you can upload your own music
• Include text for captions
• Share the video
• Send to an email, blog, or website
• Export directly to YouTube
• Download to a CD or flash drive

Things to know:
• Users must create an account
• Free accounts allow users to create 30 second videos. Longer videos require a subscription at the cost of $25/year.
• Videos will be branded with Animoto’s logo at the end.
• Images must be in jpeg or gif formats.
• Apps available for the iPhone and Facebook; providing easy sharing and allowing you to create videos on the go.

Ready to explore Animoto?
View a sample video and sign up for an account.

Voicemail Tip of the Week: Tips for Navigating

2009-11-09T13:53:00.000-08:00

When accessing voicemail by phone, type # at the end of entering keystrokes (such as your mailbox number or security code) to hurry the system along.
When calling someone, press # to bypass their greeting.

Disconnecting from voicemail when transferring calls

When transferring a caller to another extension, it is important to stay on the line to be certain the call goes through. If voicemail answers on the destination extension and the caller does not want to leave a message press * several times until voicemail disconnects. You will then be reconnected with the original caller.

Voicemail is available for all permanent faculty and staff. To request an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.

Microsoft Office Tip of the Week: Track Changes

2009-11-02T08:42:00.000-08:00

Applications: Word 2007

Track Changes is a Microsoft Office feature that is useful when collaborating with coworkers on documents. Track changes can show deletions, comments, formatting changes, and content that has moved.

Turn change tracking on or off

On the Review tab, in the Tracking group, click the Track Changes image. When change tracking is active, the icon will be orange. To turn off this function, click the Track Changes image again.

To add a Track Changes Indicator to the status bar, right-click the status bar and click Track Changes. Click the Track Changes Indicator on the status bar to turn change tracking on or off.

Track changes while you edit
1. Open the document that you want to revise.
2. On the Review tab, in the Tracking group, click the Track Changes image.
3. Make the changes that you want by inserting, deleting, moving, or formatting text or graphics. You can also add comments.

After you are finished editing
After you’ve finished editing your document, use the Document Inspector to find and remove any hidden data stored by the Track Changes tool. To learn more about it, visit our past tip about the Document Inspector.

Web 2.0 Tool of the Week: Prezi

2009-10-26T09:35:00.000-07:00

(http://www.Prezi.com)

Prezi is a web app that lets you author and deliver “zooming presentations.” Prezi embraces a zooming user interface model in which blocks of content are arranged contextually in relation to other blocks of content. The user can zoom in and out of the content, alternating between a “big picture” view and a “detail” view. In addition, you can layer content levels by zooming into a block of content, then zooming into a picture within that block (so it fills the whole screen), and then zooming into the picture, so you can see a specific detail.

To best understand Prezi, check out a sample presentation at their site: http://prezi.com/wesbmcijhqvx/

Prezi features include:
· Free online editor to create presentations with
· text
· framed groups
· lines
· arrows
· images, audio and video
· Presenters can zoom in and out on pictures/ideas as well as rotate them around.
· Presentations may be stored and accessed online through the Prezi site and downloaded for offline presentation.

Considerations for using Prezi:
· A basic account is free but offers limited space, no private presentations, and no offline editing.
· Prezi is for presenting only; printable handouts must be created separately.

Ready to explore Prezi?
Sign up for an account here, or check out a few of their tutorials here.

Voicemail Tip of the Week: Quick Message

2009-10-19T15:33:00.000-07:00

TWU has a new voicemail system for all permanent faculty and staff. The new system integrates voicemail with e-mail, delivering all messages to both telephone and e-mail. To request an account on the new system, e-mail voicemail@twu.edu and include your name, campus, and telephone extension.

Voicemail messages can be sent by anyone at anytime, from on or off campus. This feature works regardless of phone forwarding status, and minimizes interruptions since it does not ring the recipient’s phone.

To send a quick message:
1. Call the voicemail system
· From on campus: Denton 4646, Dallas & Houston 814646
· From off campus: (940)898-4646, (214)689-6677, or (713)794-2044
2. Press * (system prompt)
3. Enter the recipient’s six digit mailbox number (system prompt)

Note: Six digit mailbox numbers are a campus code (Denton: 81, Dallas-Parkland: 82, Dallas-Presbyterian: 83, Houston: 84) + the four digit extension.

4. The recipient’s mailbox greeting will play
5. Record your message and hang up

Voicemail is available for all permanent faculty and staff. To request an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.

Microsoft Office Tip of the Week: Format Painter

2009-10-12T09:31:00.000-07:00

Applications: Word, Excel, PowerPoint, Outlook

The Microsoft Format Painter copies the formatting of shapes, objects, or text in a document. This ability increases consistency in a document which may contain many different format styles. The Format Painter is available in Word, PowerPoint, Excel and Outlook.

Example:

Consistent formatting increases readability.

Isn’t this easier to read now?

To make the statements above match in style, use the Format Painter.

1. Highlight the text with the correct formatting.
2. On the Home tab, go to the Clipboard group and select the Format Painter which is signified by a paint brush.
3. Select the text to be formatted.

Now, the statements match in formatting.

Consistent formatting increases readability.

Isn’t this easier to read now?

For specific information about using the Format Painter in Microsoft Office Programs, check out:

Word:
http://office.microsoft.com/en-us/help/HA100905271033.aspx

Excel, PowerPoint, and Outlook:
http://office.microsoft.com/en-us/help/HA102103271033.aspx

Web 2.0 Tool of the Week: Facebook

2009-10-05T14:33:00.001-07:00

(http://www.facebook.com)

Facebook is a popular social networking site. Facebook can be used to network with friends, colleagues or classmates. People all over the world are using this application. People can “friend” each other to allow access to content.

Facebook features include:

The account is free; registration is required.
Facebook allows picture and video sharing as well as sending public or private messages, and has a chat feature.
Upload photos, post comments, or reply to messages via computer or mobile phone.
Privacy settings allow users to control who can see content.
Facebook users can create personal or public group pages.
Facebook users can join common interest groups.

This application is accessible via both Mac and PC platforms as long as they have a browser and an internet connection. Many businesses use Facebook to market their products and services by creating groups, fan pages, and advertising.

Some other Facebook applications:

Post updates and announcements
Collaborate on a projects
Share information and photos
Build better connections with students, colleagues, friends, and family
Facilitate teamwork
Search for a job

Ready to join Facebook?
Sign up for an account here. Become a fan of TWU Tech Know!

Voicemail Tip of the Week: Phone Forwarding

2009-09-23T14:05:00.000-07:00

TWU has a new voicemail system for all permanent faculty and staff. The new system integrates voicemail with e-mail, delivering all messages to both telephone and e-mail. To request an account on the new system, e-mail voicemail@twu.edu and include your name, campus, and telephone extension.

Phone forwarding is the process by which an end user determines when voicemail answers calls. There are two types of phone forwarding available: all and partial. If all call forwarding is set, all calls to that extension are immediately forwarded to voicemail. If partial forwarding is set, voicemail answers after several rings or immediately if busy.

To set all call forward
Pick up the receiver.
Press * 1 81 4646.
Hang up.

To set partial forward
Pick up the receiver.
Press * 2 81 4646.
Hang up.

When using a display multi line phone, FWD SET will appear.

To clear all call forward
Pick up the receiver.
Press # 1.
Hang up.

To clear partial forward
Pick up the receiver.
Press # 2.
Hang up.

When using a display multi line phone, FWD CNCL will appear.

When calling campus extensions using a display multi line phone, the phone system will display the type of forwarding set.
FDB indicates that voicemail has answered the call due to busy status.
FDN indicates that voicemail has answered the call due to no answer.
FDA indicates that voicemail has answered because all calls are forwarded.

Voicemail is available for all permanent faculty and staff. To setup an account, e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.
Want more information? Call the TWU Helpdesk (940) 898-3971

Microsoft Office Tip of the Week: Document Inspector

2009-09-21T14:02:00.000-07:00

Applications: Word, Excel, PowerPoint

Microsoft Office documents often contain data that should be removed before sharing. Word may have editing changes that appear when shared. Excel spreadsheets may contain hidden rows or columns of data that should not be viewed by others. PowerPoint files may have graphics or text that do not appear on the slide, but are available when the file is opened. For final proofreading before sharing a document, use the Microsoft Office Document Inspector.

NOTE: Before running the Document Inspector, save a copy of the document under a different name. Some changes made by the Document Inspector cannot be undone.

To run the document inspector:
1. Open the renamed/copy version of the Office document to inspect.
2. Click the Microsoft Office Button, point to Prepare, and then click Inspect Document.
3. In the Document Inspector dialog box, select the check boxes to choose the types of hidden content that you want to be inspected.
4. Click Inspect.
5. Review the results of the inspection in the Document Inspector dialog box.
6. Click Remove All next to the inspection results for the types of hidden content that you want to remove from your document.

The following links provide more detail on aspects of the Document Inspector for individual programs:

Word:
http://office.microsoft.com/en-us/word/HA100744351033.aspx?pid=CH100996521033

Excel:
http://office.microsoft.com/en-us/excel/HA100744381033.aspx?pid=CH100648291033

PowerPoint:
http://office.microsoft.com/en-us/powerpoint/HA100744371033.aspx?pid=CH100673541033

Looking for more information?
Follow us on Twitter

Web 2.0 Tool of the Week: Twitter

2009-09-14T14:00:00.000-07:00

Twitter (http://www.twitter.com)

The world is tweeting with Twitter! Twitter, a micro blogging tool, allows users to post messages of up to 140 characters. Users can post via the web, IM, or a mobile phone. Twitter requires users to sign up for a free account.

Considerations for using Twitter:
· Users can “follow” you and you can “follow” them to receive twitter updates
· Accounts can be public or private - you grant permission to allow viewing
· If you block someone, that person won’t be able to follow you or send you any messages
· Posts can be deleted, but not changed
· Users can post and receive tweets on their mobile phone
· Twitter updates can be incorporated in your blog, website, or Facebook
· By using #hashtags you can sort, search, and filter posts. #Hashtags are commonly accepted search terms with a # sign in front. Some of our favorite hashtags relating to higher education and technology are #edtech, #highered, and #geekpoll

Possible uses of Twitter for educators include:
· Keep up with friends or colleagues
· Share updates or announcements
· Take notes that emphasize main ideas
· Send course updates or announcements
· Teach students to summarize ideas or to teach concise expression of ideas
· Share “aha” moments from conference sessions or meetings

There is a community forum available to users. On the forum you can find information on how to use Twitter, as well as contribute to the forum.

Ready to Twitter?
Sign up for an account here, check out this five step guide to getting started and follow us on Twitter

Voicemail: Out of Office Settings

2009-08-31T13:48:00.000-07:00

TWU has a new voicemail system for all permanent faculty and staff. The new system integrates voicemail with e-mail delivering all messages to both telephone and e-mail. To request an account on the new system, e-mail voicemail@twu.edu and include your name, campus and telephone extension.

This tip will give information about how to set out of office status and greeting on the new system.

Setting out of office from your desk telephone:
1. Call the system: 4646 or 814646
2. Press # to access voicemail (system prompt)
3. Enter your security code (system prompt)
4. To set voicemail status to out of office, press 5 (manage personal options) + 1 (change current status) + 7 (out of office).
a. When the system asks you about setting the “until” date for the greeting to play, skip the option. This will not automatically set the greeting on & off. Press 3 to ignore this option. The system will prompt that the status is successfully updated.
5. To record an out of office greeting, press 5 (manage personal options) + 4 (manage personal prompts) + 3 (record out of office greeting).
6. To hear the out of office greeting, press 5 (manage personal options) + 4 (manage personal prompts) + 4 (listen to out of office greeting).
7. When finished, hang up.

Block / unblock message option:
When messages are blocked, voicemail will play the greeting and not allow messages to be left.
1. Press 5 (manage personal options) + 6 (manage announcement only options) + 1 will toggle to block messages or receive messages. The system will tell you if your box is or is not set to receive messages.
2. When finished, hang up.

NOTE: Set the “out of office” on your email. Out of office must be set on both voicemail and e-mail.

Returning to the office & removing out of office from your desk phone:
1. Call the system: 4646 or 814646
2. Press # to access voicemail (system prompt)
3. Enter your security code (system prompt)
4. To set voicemail status to available, press 5 (manage personal options) + 1 (change current status) + 1 (available). By changing status to available, the standard greeting is turned on, and out of office greeting turned off.
5. To hear the standard greeting, press 5 (manage personal options) + 4 (manage personal prompts) + 2 (listen to standard greeting).
6. To record a standard greeting, press 5 (manage personal options) + 4 (manage personal prompts) + 1 (record standard greeting).
7. When finished, hang up.

Block / unblock message option:
When messages are blocked, voicemail will play the greeting and not allow messages to be left.
1. Press 5 (manage personal options) + 6 (manage announcement only options) + 1 will toggle to block messages or receive messages. The system will tell you if your box is or is not set to receive messages.
2. When finished, hang up.

NOTE: Remember to remove the out of office status on your e-mail. Removing out of office must be done on both voicemail and e-mail.

Voicemail is available for all permanent faculty and staff. To setup an account e-mail voicemail@twu.edu from your TWU e-mail account and include name, campus and telephone extension.
Want more information? Call the TWU Helpdesk (940) 898-3971

Tip #16: Welcome to the Tips of the Week

2009-08-24T12:58:00.000-07:00

Instructional Support Services welcomes you to the fall semester 2009 at Texas Woman’s University. As the semester begins, we would like to offer information about our services and staff. Each week we will be sending out tips of the week featuring various aspects of technology. Tips will be delivered to your e-mail on Mondays and Wednesdays.
On Mondays, you will receive tips featuring such topics as Web 2.0 tools, Microsoft Office, and the new voicemail system. Upcoming topics include:
Utilizing Web 2.0 tools such as Animoto, Facebook, Twitter, Flickr and Prezi.
Microsoft Office features in Excel and Word that will assist in work processes.
Voicemail tips and tricks including setting out of office and using the fax options.

On Wednesdays, you will receive tips about Blackboard features. Upcoming topics include:
Embedding video in your course
Customizing the homepage
Using the Test Generator
Using RSS feeds in a course

During the semester, we will be offering training sessions and other opportunities to assist faculty and staff with technology integration. Our team is comprised of several staff including:

Jean Mankoff, Director of Instructional Technology Delivery Systems
Jean received a B.S. from Stephen F. Austin State University with a Double Major in Education and Physics. She earned a M.S. in Kinesiology and Computer Science from TWU. Her teaching experience covers K-12, corporate training as well as adjunct faculty in the Department of Computer Science. As Director of Instructional Technology Delivery Systems, her team supports professional development, Blackboard, voicemail, videoconferencing, Pioneer TV and video production.

Catherine Dutton, Manager of Instructional Technology Software Applications
Catherine earned a B.A. in Family & Consumer Sciences from Utah State University and a M.A.T. from Texas Woman’s University. She holds a secondary teaching certificate and has taught in both K-12 and higher education for the past six years. She is a doctoral candidate in the Family Sciences program at TWU researching educators’ uses of Second Life.

Vicky Johnson, Instructional Operations Coordinator and Blackboard System AdministratorVicky is a Certified Blackboard System Administrator as well as A+ certified. Vicky has an Associate’s Degree in Business, and earned her B.B.A. from TWU. She is currently pursuing a Master’s Degree in Educational Technology from Boise State University.

Barbara Ritter, Instructional Coordinator and Certified Blackboard InstructorBarbara Ritter is a certified Blackboard instructor the developer of the Blackboard online course for faculty. Barbara earned a B.A and an M.A. in English from University of North Carolina Charlotte. She holds a secondary teaching certificate in English. Barbara has over 14 years of teaching experience in higher education and has been teaching online since 1998. She is pursuing an EDD in Education with an emphasis on Instructional Technology in Distance Education from Nova Southeastern University.

Corin Walker, Instructional Coordinator and Voicemail System AdministratorCorin provides support for voicemail, Blackboard, Microsoft Excel, Outlook and Word, and AllClear Diagramming Software. Corin serves as the Public Relations Liaison for ISS and works with groups for project analysis and outcomes. She earned a B.S. in Interdisciplinary Studies and a M. S. in Family Studies here at Texas Woman’s University.

Want more information?
Step-by-step tutorials are available at: http://www.twu.edu/blackboard/
Visit our website: http://www.twu.edu/professional-development
or call: (940) 898-3971

Tip #15: Word: Customizing Shortcut Keys

2008-12-08T14:03:00.000-08:00

Shortcut keys allow you to quickly execute common commands without searching for the command on menus. Word has set shortcuts for several common tasks. Common preset shortcuts include CTRL-Z (undo), CTRL-S (Save), CTRL-C (copy), and CTRL-P (paste).
In Word 2007 you can change a default shortcut key to one that makes more sense to you. Or, you may want to add a shortcut key to a command that does not currently have one.

Setting a Customized Shortcut Key
1. Click the Office button
2. Select Word Options
3. Select Customize from the side menu
4. At the bottom of the window, next to Keyboard Shortcuts click Customize.
5. In the Customize Keyboard dialog box, locate the command for which you would like to edit the keyboard shortcut. Start by selecting the category. For each category, the commands will appear at the right side of the window. When you select one, a brief description will appear at the bottom of the dialog box.
6. The current shortcut key, if there is one, will appear in the Current Keys box
7. Click inside the box labeled Press new shortcut key
8. Press the shortcut key you would like to use. Include the Ctrl, Shift, or Ctrl + Shift keys.
9. If the shortcut key is currently assigned, Word will tell you what command currently uses the shortcut key. If this occurs, you may reassign the shortcut key, or select a different shortcut key sequence.
11. Under Save Changes In… select where the key is saved: Normal template affects ALL documents or only the current document
12. Click Assign to apply the changes
13. Click Close

NOTE: You can revert to the original shortcut presets by pressing Reset All on the Customize Keyboard dialog box.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm
For additional support, please contact the Help Desk, (940) 898-3971.

Tip #14: Outlook: Previewing Attachments

2008-12-01T14:45:00.000-08:00

Previewing attachments is a new feature of Outlook 2007. When you receive an attachment in a message and want to see what the attachment contains without opening the file, you can preview the attachment. You can preview an attachment in the Reading Pane or from within an open message. To preview an attached file created in a 2007 Microsoft Office system application, you must have that application installed on your computer. For example, to preview a Word attachment, you must have Word installed.

How to do it:
To preview an attachment, click a single time on the attachment icon. The attachment will appear in the message frame.
To return to message view, click the Message icon

NOTE: To open an attachment for editing, or for printing formatting, double click on the attachment icon and the attachment will open in its original application.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm
For additional support, please contact the Help Desk, (940) 898-3971.

Where can I find information about Office 2007 training sessions?
The ISS Training Calendar lists upcoming training for Office 2007.
https://portal.twu.edu/iss-training/calendar/index.html

Tip #13: Excel: Charts

2008-11-17T14:26:00.000-08:00

Microsoft Office 2007 has removed the chart wizard feature. Charts are now created by a single click on the Office Ribbon’s Insert tab. This new charting feature allows easier customization. Once the chart is created you can modify it to display additional information and data.

Creating a Basic Chart
1. Arrange the data in rows and columns on a worksheet. Excel will determine the best way to plot the data. If you prefer a certain layout, look at the suggested data arrangements provided by Microsoft Office.
2. Select the cells that contain the data for the chart.
3. On the Insert tab, in the Charts group click the chart type, and then click the chart subtype.
NOTE: To see all available chart type, click one chart type, and then click All Chart Types.
4. The chart will be placed in the worksheet as an embedded chart.

Moving the chart to a separate sheet
To place the chart in a separate sheet so that it can be viewed by itself:
1. Click the chart to select it.
2. On the Design tab, in the location group, click Move Chart.
3. Choose where you want to place the chart.

Changing the chart layout or style
Pre-defined chart layouts and styles allow you to instantly change the look of a chart. Chart layouts allow you to change the information displayed and how the information is positioned on the chart. Chart styles allow you to change the chart color and design.

Applying a predefined chart layout
1. Click the chart.
2. On the Design tab, in the Charts Layout Group, click the chart layout you want to use.
Applying a predefined chart style:
1. Click the chart.
2. On the Design tab, in the Chart Styles Group, click the chart style you want to use.
Many more options are available for chart formatting and customization. See Microsoft Office’s Chart Creation for thorough directions on all charting options.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm
For additional support, please contact the Help Desk, (940) 898-3971.

Tip #12: Word: Quick Styles

2008-11-10T11:24:00.000-08:00

As in previous versions of Office, users are able to apply formatting to words or a block of text using the styles feature. Office 2007 introduced Quick Styles, a faster way to add and change styles.

Applying a Quick Style to text
1. Select the text to which you want to apply a style. To apply a style to an entire paragraph, place the cursor in the paragraph.
2. On the Home tab, in the Styles group, click the style that you want. If you don't see the style that you want, click the More button to expand the Quick Styles gallery.

Note: You can see how selected text will look with a particular style by placing your pointer over the style that you want to preview.

Note: If the style that you want does not appear in the Quick Styles gallery, press CTRL+SHIFT+S to open the Apply Styles task pane. Under Style Name, use the drop down menu to find the style you want to apply.

Add a new style to the Quick Styles gallery
To add a customized style to the Quick Styles gallery:
1. Format the text to reflect the formatting needed.
2. Select the text.
3. On the Home Tab, in the Styles Category click the More button.
4. Select Save Selection as a New Style.
5. Give the style a name and click OK.
The style that you created appears in the Quick Styles gallery with the name that you gave it.
When you want to use that formatting, select the text and click on the quick style box.

For more information about using Quick Styles, see the Microsoft Office Quick Styles Tip Sheets.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm
For additional support, please contact the Help Desk, (940) 898-3971.

Tip #11: Word: Changing Default Formatting

2008-11-03T11:20:00.000-08:00

Do you miss the single space after pressing enter in Word 2007? By changing a few settings you can adjust the default spacing for newly created Word documents.

The Normal Template is what you see when creating a new document- the blank document with spacing, font, etc. By changing the normal template, you change preset formatting features for any new document that is created.

Changing Spacing Defaults
To change default spacing, begin by closing any open Word documents. Open a new word document. On the Home tab, navigate to the Paragraph group. Click the Line Spacing icon . Select Line Spacing Options. To eliminate extra spaces inserted before or after pressing enter settings should be set as follows:

Adjust line spacing to fit your preference (Single, 1.5 lines, Double, etc.)
Once settings are adjusted, click Default. Select Yes on the confirmation window.

Changing Font Defaults
To change font defaults, begin by closing any open Word documents. Open a new word document. On the Home tab, navigate to the Font group. Click the open dialog box icon . Select the font, font size, and other features preferred for the default setting.
Once settings are adjusted, click Default. Select Yes on the confirmation window.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm
For additional support, please contact the Help Desk, (940) 898-3971.

Tip #10: Excel: Setting Print Area

2008-10-27T11:13:00.000-07:00

Set Print Area, a popular feature in Excel allows users to select portions of a worksheet for printing. This feature’s location has moved in Office 2007.

By default, Excel prints all data on the current worksheet. You can define a specific print area to print a portion of the worksheet by setting a print area. When you define a print area, Excel will retain settings until it is cleared or replaced.

Setting the Print Area
To set the print area, begin by selecting the group of cells to print. Navigate to the Page Layout tab. In the Page Setup group, click Print Area and select Set Print Area.

Adding to the Existing Print Area
To add more data to the print area select another group of cells. Navigate to the Page Layout tab. In the Page Setup group, click Print Area and select Add to Print Area. The selected cells will be added to the existing print area.

Clearing the Print Area
Navigate to the Page Layout tab. In the Page Setup group, click Print Area and select Clear Print Area.

For more information on printing options in Excel 2007 be sure to check out Microsoft Office Online’s How-to sheets.

Where can I find more information about Office 2007? The ISS Training site provides Quick Reference Guides and Courseware for Microsoft Office. https://portal.twu.edu/iss-training/appstraining/ms_applications.htm

Tip #9: PowerPoint: SmartArt

2008-10-20T09:28:00.000-07:00

SmartArt is a new feature available in PowerPoint, Word and Excel. PowerPoint’s SmartArt has additional features and styles. SmartArt allows you to easily convert a bulleted list into a visual graphic. SmartArt is divided into four categories to describe the type of visualization: Process, Hierarchy, Cycle and Relationship. There are several layouts available for each of these types. SmartArt graphics can easily be changed and modified to suit your needs.

Creating a SmartArt Graphic
1. On the Insert tab, in the Illustrations group, click SmartArt.
2. In the Choose a SmartArt Graphic box, click the type and layout best suited for the text.
3. Enter text by doing one of the following:

Click in a shape in your SmartArt graphic, and then type your text.
Click [Text] in the Text pane, and then type or paste your text.
Copy text from another program, click [Text], and then paste into the Text pane.

If the Text pane is not visible.
1. Click your SmartArt graphic
2. Under SmartArt Tools, on the Design tab, in the Create Graphic group, click Text Pane.

To convert slide text to a SmartArt graphic
1. Click the placeholder (the box with dotted borders that hold title and body text) that contains the text on the slide that you want to convert.
2. On the Home tab, in the Paragraph group, click Convert to SmartArt Graphic.
3. In the gallery, click the layout for the SmartArt graphic most appropriate for the text.
The gallery contains layouts for SmartArt graphics that work best with bulleted lists. To view the entire set of layouts, click More SmartArt Graphics.

More information about SmartArt is available at Microsoft Office Online- View a Quick Reference Card

Tip #8: Word: Using Quick Parts

2008-10-13T13:56:00.000-07:00

Quick Parts is new to Microsoft Word 2007. It allows you to add preformatted portions of text that can be reused as many times as you like. Quick Parts can save you a lot of time when you're creating your documents.
You could use Quick Parts to insert a cover page, headers, footers, page numbers, tables, watermarks, and more.

Inserting a Quick Part
Several types of Quick Parts are available.
1. Open the Insert ribbon
2. In the Text section of the ribbon, click Quick Parts
3. Click Building Blocks Organizer
4. Browse the list of building blocks
5. To preview an item, click it; it will appear in the right window
6. To insert an item, select it and click Insert.
7. To close without inserting anything click Close.

Creating your own Quick Part
If there are elements you frequently add to documents (headers, cover pages, text block, etc.), you can create your own Quick Part. To create your own Quick Part
1. Open a document that contains the item(s) you want to create as a Quick Part.
2. Select the segment of text or item.
3. Navigate to the Insert ribbon
4. In the Text section of the ribbon, click Quick Parts
5. Click Save Selection to Building Blocks Gallery
6. Enter a name for the quick part and under Options select the appropriate way for the item to insert (insert content only, insert content in its own paragraph, insert content in its own page).
7. Click OK.

To Insert your newly created Quick Part
1. Navigate to the Insert ribbon
2. In the Text section of the ribbon, click Quick Parts
3. Hover over the Quick Part you want to add. Right click for insert options. Click the desired insert option.

Tip #7: Outlook: Using the To-Do Bar

2008-10-06T13:55:00.000-07:00

In Office 2007, Outlook has improved organization by adding the To-Do Bar. This gives an overview of tasks, appointments, and flagged emails to make follow up more convenient.
The To-Do Bar can be customized to personal preference. The To-Do Bar can be minimized so that it is still available when needed, but increase the screen view for email.

Adding items to the To-Do Bar
Any items on your calendar are automatically listed for the day on the To-Do Bar.
There are two ways to add an e-mail item to the To-Do Bar:
Method 1: Drag the e-mail from your Inbox to the To-Do Bar
Method 2: “Flag” the item for followup by clicking the grey flag on the e-mail. Any flagged items will be listed on your to-do bar.

Marking an item as complete on the To-Do Bar
Calendar items are removed once the scheduled end time is reached.
There are two ways to add an e-mail item to the To-Do Bar:
Method 1: Drag the e-mail from your Inbox to the To-Do Bar
Method 2: “Flag” the item for followup by clicking the grey flag on the e-mail. Any flagged items will be listed on your to-do bar.

Customizing the To-Do Bar View
To change the To-Do Bar view, navigate to the view menu at the top of your Outlook screen and select To-Do Bar. From here you can select if you want to view the To-Do Bar as Normal, Minimized or Off.

TIp #6: Minimizing the Office Ribbon

2008-09-29T13:53:00.000-07:00

The Ribbon is the top navigation bar in Office 2007. It is designed to help you quickly find the commands that you need to complete a task. Commands are organized in logical groups that are collected together under tabs. Each tab relates to a type of activity, such as writing or laying out a page. To reduce screen clutter, some tabs are shown only when they are needed.

Minimize the Ribbon for a Short Time
To quickly minimize the Ribbon, double-click the name of the active tab. Double-click a tab again to restore the Ribbon.

Always Keep the Ribbon Minimized
1. Click the Customize Quick Access Toolbar icon at the top of your screen .
2. In the list, click Minimize the Ribbon.
3. To use the Ribbon while it is minimized, click the tab and all options for that tab will appear.

Restoring the Ribbon
1. Click the Customize Quick Access Toolbar icon.
2. In the list, uncheck Minimize the Ribbon.

Keyboard shortcut: To minimize or restore the Ribbon, press CTRL+F1.
Tip: You can still use the keyboard shortcuts while the Ribbon is minimized.

Tip #5: Saving documents in PDF format

2008-09-22T13:48:00.000-07:00

PDF is a file format that preserves document formatting and enables file sharing. The PDF format ensures that when the file is viewed online or printed, it retains exactly the format intended, and that data in the file cannot easily be changed. PDF files can be read on any operating system making it a preferred choice for file sharing.

Office 2007 has the capability to save documents in PDF format.

Saving documents to PDF Format
Word, PowerPoint, Excel and Access documents can be saved in PDF format by following these steps:
1. Click the Microsoft Office Button, point to the arrow next to Save As, and then click PDF.
2. In the File Name list, type a name for the document.
3. If you want to open the file immediately after saving it, select the Open file after publishing check box.
4. Click Options to set the page range or other output options Click OK.
5. Click Publish.

Reading Documents in PDF Format
Most computers have the Adobe Acrobat reader application installed, allowing you to read PDF files. If however you are unable to open a PDF file, the free Adobe Acrobat Reader can be downloaded from:
http://www.adobe.com/products/acrobat/readstep2.html

Tip #4: Making Documents Compatible with Office 2003

2008-09-15T11:08:00.000-07:00

With the introduction of Microsoft Office 2007, new file types were also introduced. All files created with Office 2007 now end with an “x” at the end of the filename.

Users of Office 2003 may not be able to open Office 2007 files. However, you can save your documents in “Compatibility Mode” ensuring that those using previous versions of Office can open your document.

How to save in Compatibility Mode:
1. Click the Office Button
2. Hover the Mouse pointer over Save As
3. Select Word 97-03 Document (or Excel 97-03 Document, PowerPoint 97-03 Document, or Access 97-03 Document)
4. Enter the filename and click Save.

NOTE: Some of the elements in Microsoft Office 2007 are not available in previous versions of Office. Office will display these elements as images. Users opening the document in earlier versions of office will be able to view these elements, but they will not be able to edit them. When saving a document in Compatibility mode, Office will let you know which elements will not be able to be edited.

Tip #3: Quick Access Toolbar

2008-09-08T13:42:00.000-07:00

The Quick Access Toolbar

The Quick Access toolbar provides ready access to frequently used commands. It can be customized to add icons you use most often.

Where do I find the Quick Access Toolbar?
The quick access toolbar is located at the top of the screen, next to the Office button.

How can I customize my Quick Access Toolbar?
To customize the quick access toolbar, click the small down arrow next to the quick access toolbar. Select from the list of common commands or click more commands for a full list of options.

Tip #2: Interactive Guides

2008-09-02T11:08:00.000-07:00

Microsoft offers interactive guides that help make the transition smoother from Office 2003 to Office 2007.

Looking for your favorite Office commands in the new 2007 interface?
Microsoft has developed a visual, interactive reference guide to help you quickly learn where things are for all Office applications.

Where do I find the interactive guides?
Click the links below to access the interactive guide.
For help with Outlook 2007
For help with Word 2007
For help with Powerpoint 2007
For help with Excel
For help with Access

How do I use the Interactive Guides?
Click one of the above links and click Start the Guide.
Once the guide launches you will see the 2003 interface. Rest the mouse over a menu or button to for a description of the location in 2007. Click the mouse to see it highlighted in the 2007 version.

For more information about using these interactive guides, please visit the Office 2007 Interactive Guide website

Tip #1: The Ribbon & The Button

2008-08-25T11:08:00.000-07:00

Microsoft Office 2007 introduced users to two new navigation features the “Ribbon” and the “Office Button.”

The Office Button
The file menu has been replaced by the Office Button, which can be found in the upper left hand corner of the screen.
Click the Office Button to see all the familiar commands from the file menu. Whenever you see an arrow to the right of a command it means that there are more options available.

Navigating the Ribbon
The Ribbon section of Microsoft Office 2007 is made up of a series of tabs that include commands, buttons, and galleries. Each tab contains a set of commands to use for the particular tab function. For example, the Home tab includes functions such as font type and paragraph settings.

tags, icons, links

1989-10-07T15:11:00.000-07:00

Listen to new	press 1, 1
Listen to saved	press 1, 2
Save a message	press 1
Fwd a message	press 2
Delete a message	press 7
Reply to a message	press 5, 2
Call back the sender of a message	press 5, 1
To bypass a greeting	press #
To record a greeting	press 5, 4, 1
Listen to greeting	press 5, 4, 2
Change security code	press 5, 5, 3
Time/date message stamp	Automatically read
Log out of box	hang up

TWU Instructional Support Services Tips of the Week

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Tip of the Week: My Links

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Voicemail Tip of the Week: Transfer to Voicemail

iPhone Apps of the Month: Organizational Apps

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Voicemail Tip of the Week: Listening to Messages by Phone

Voicemail Tip of the Week: Remote phone access

Microsoft Office Tip: Set Out of Office using Outlook Web Access

Microsoft Office Tip of the Week: Out of Office Assistant

Web 2.0 Tool of the Week: Animoto

Voicemail Tip of the Week: Tips for Navigating

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Voicemail Tip of the Week: Quick Message

Microsoft Office Tip of the Week: Format Painter

Web 2.0 Tool of the Week: Facebook

Voicemail Tip of the Week: Phone Forwarding

Microsoft Office Tip of the Week: Document Inspector

Web 2.0 Tool of the Week: Twitter

Voicemail: Out of Office Settings

Tip #16: Welcome to the Tips of the Week

Tip #15: Word: Customizing Shortcut Keys

Tip #14: Outlook: Previewing Attachments

Tip #13: Excel: Charts

Tip #12: Word: Quick Styles

Tip #11: Word: Changing Default Formatting

Tip #10: Excel: Setting Print Area

Tip #9: PowerPoint: SmartArt

Tip #8: Word: Using Quick Parts

Tip #7: Outlook: Using the To-Do Bar

TIp #6: Minimizing the Office Ribbon

Tip #5: Saving documents in PDF format

Tip #4: Making Documents Compatible with Office 2003

Tip #3: Quick Access Toolbar

Tip #2: Interactive Guides

Tip #1: The Ribbon & The Button

tags, icons, links

Click the icon to sort tips by topic.